Q: What does the web site migration service involve? Will my website be secure?
A: The website migration service that our company is offering is free (to a certain extent). We’ll transfer your website(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can lead to lost data and unnecessary network downtime. That’s the reason why we’ll accomplish all that for you at no cost!We have professional administrators whose main task is to ensure that your website functions exactly as it did on your old hosting platform. Our administrators are well–versed in migrating custom–made sites, as well as sites that are based on well–known web applications like Joomla™ and WordPress.
Q: How much time will it take for my website to be moved to your platform?
A: While we can’t give you an exact time frame, because there are many factors, among them the size of the files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will try our best to migrate your website within 48 hours, and in some cases – within 24 hours (when the website content is not large).
Q: Do you need something from me before you start transferring my website?
A: We do not require any information that is private. We’ll require, however, the login information for your current hosting account as well as the name of the website that you wish to transfer.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will there be any outage for my website?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. Once the migration is done, we’ll make sure that everything is functioning properly and that the integrity of your data is not compromised before informing you that the transfer is done. After that, we will tell you how to move the domain to your hosting account with us and how to edit your DNS resource records.
Q: Will my present hosting provider need to provide any info/assistance?
A: No. We will never touch base with your hosting provider about anything at all. They won’t be aware of the web site migration either.
Q: Does it make any difference what platform my current provider is using?
A: Yep. We support all traditional Linux–powered web hosting platforms. We do not support Windows–based web hosting platforms, since we do not provide Windows hosting services ourselves.Furthermore, we do not support proprietary website building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.