Phone Support in Cloud Hosting
All our cloud hosting packages feature telephone support fourteen hours a day even on public holidays, which means that if you do not have an account yet, you'll be able to call and find out more about our services or if we will meet the system requirements for your websites. For your benefit, we have local telephone lines in the U.S.A., Great Britain and Australia, so you are able to contact the number that is closer to you. If you're a current customer, we can help you timely with any kind of general and billing issues as well as with numerous tech issues so as to save you time and efforts - we acknowledge the fact that sometimes it is more convenient to consult with a live person to get things done instantly. Certainly, some issues simply cannot be taken care of on the phone, so in such a case you're able to employ our ticketing system.
Phone Support in Semi-dedicated Servers
The support services forall the semi-dedicated server packages that we provide include live phone support for 14 hours daily. In case you're not sure which package will be appropriate for your websites, you want to find out more about the plan's specs or you'd like to have any other type of info on our services, you will be able to call any of the local phone numbers that we have in the United States of America, Great Britain and Australia and our support representatives will assist you. In case you already have an account, you're able to contact us about general and sales issues, although we're usually able to assist with a lot of technical issues as well. For entirely tech troubles you will have to use our in-built ticketing system where the conversation between you and our tech support team will be in 1 place, which is the better option if your trouble needs more time to be solved or it has to be escalated to our system administrators.