Live Chat Support in Cloud Hosting
As we consider the fact that many situations are usually resolved if you speak with a live person, we offer a live chat service for all of our prospective and active customers. Our chat is accessible every single day and our customer care agents will help you with a variety of questions and issues. In case you are not our client yet, you are able to learn more about our cloud hosting plans and the website hosting platform in general so that you can make sure that your web sites will work properly on our servers. In case you already have an account and you have some questions or you experience any troubles with any of our solutions, you'll be able to join us on the live chat and we can supply you with the necessary information or assist you to troubleshoot the issue. You will need to open a trouble ticket for specific troubles which need longer time or the help of a sysadmin, but for a variety of common issues you will receive help right away.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is accessible to all of our potential and current customers. In case you're thinking about a new website hosting account, you'll be able to chat in real time to one of our representatives and receive more information about our semi-dedicated servers in order to pick the right package for your websites. If you already have an account with us, we can support you in a very timely manner with billing, general and 1st level technicalissues. Although in some instances you'll need to open a support ticket because there're things that can't be resolved through a live chat, we can help you with lots of common tasks, for example installing an email account in an e-mail client or redirecting one domain name to another. Thus, you'll take advantage of timely assistance and you will save plenty of time.