Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Warranty

  • Our group of specialists will try their best to respond to your support demands within about 1 hour. If, however, the situation you have stumbled upon needs the help of the Admin =Dept,= we are going to forward the ticket to the administrator on shift and will write a comment to inform you.

  • Top quality support service

  • Qualified Customer Support Service

  • We provide you with round the clock technical assistance through a super–fast ticketing platform included in your Control Panel. You’ll be able to e–mail us whenever you want about any of the applications that come pre–configured on the virtual server, including the desired Linux OS, the server admin panel and our in–house designed Online Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Online Control Panel that is offered at zero cost with your VPS gives an included collection of articles. One can find a selection of extensive how–to articles and a selection of step by step video training materials that present all the fundamental website managing duties. You can obtain them by simply clicking the Help or Video keys in the right part of each Control Panel section.