A 99.9% Server Uptime
We have set up our cloud hosting platform using stable hardware and significantly customized software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on our physical machines to guarantee optimal security and stability. We have set up a number of denial–of–service protection mechanisms in addition to highly effective firewalls to make sure our internal network is impenetrable and safe.
All cloud hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to provide an outstanding hosting service, you can barely depend on the default network configuration in a datacenter. We have set up our very own custom network in an effort to ensure a mega–fast connection speed with the rest of the world.
And because of this, regardless of which datacenters you opt for: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re unsatisfied with our web hosting services, or if you think that they are inadequate, or if you decide that you want a VPS servers rather than a cloud hosting package – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll keep full control of your domains even if you terminate your web hosting account with us.
24/7 Technical Support
We’ve attentively selected each member of our 24x7 support team to make sure that we can offer you the best tech support you can get. Each of our tech support engineers has lots of years of experience dealing with hosting accounts behind his back, so they know what they are doing. Moreover, they’re available to you 24x7 – you will be able to touch base with them at any moment and they will respond to you as fast as possible.
Their average response time is just 20 minutes, whilst with many other hosting distributors you need to wait for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to within sixty minutes.